Search found 9 matches

by 5054
Fri May 18, 2012 3:52 pm
Forum: Odds and Ends
Topic: Very Disappointed in Lee Customer Service
Replies: 18
Views: 6700

Here my email and the response freom Lee. Mine is at the top, their response at the bottom. To Whom it may Concern- I wanted to express my displeasure in the customer service I received. I spoke with a man named David in regards to an issue I am having with my Lee Turret Press. The press is not work...
by 5054
Thu May 17, 2012 8:03 pm
Forum: Odds and Ends
Topic: Very Disappointed in Lee Customer Service
Replies: 18
Views: 6700

It's not that they won't accept the return it's the fact that I'm coming out of pocket to fix a mistake/faulty product after I've spent $400+ on press, dies, etc that I expected to work, as I think anyone would. If it was my product I would send the buyer a pre paid shipping label for their trouble/...
by 5054
Thu May 17, 2012 6:45 pm
Forum: Odds and Ends
Topic: Very Disappointed in Lee Customer Service
Replies: 18
Views: 6700

The person who answered the phone first was a lady and she was nice. Then she said let me get you an expert and that's when I spoke with Dave. I'm waiting for a response back in regards to the email I sent. If I don't hear back by lunchtime tomorrow I will call again. And yes it could possibly be be...
by 5054
Thu May 17, 2012 6:26 pm
Forum: Odds and Ends
Topic: Very Disappointed in Lee Customer Service
Replies: 18
Views: 6700

I bought it less than 2 months ago. I actually ordered it in early March but it didn't ship (backordered) until March 24th I believe and I think I received it March 30th.
by 5054
Thu May 17, 2012 5:51 pm
Forum: Odds and Ends
Topic: Very Disappointed in Lee Customer Service
Replies: 18
Views: 6700

Well I appreciate the info but I did contact Factory Sales and they stated that since it was going to the factory for repair/replacement I would need to contact Lee. Kind of like when you buy a Taurus from your local gunshop and it has a problem. They tell you to send it Taurus for repair.
by 5054
Thu May 17, 2012 5:06 pm
Forum: Odds and Ends
Topic: Very Disappointed in Lee Customer Service
Replies: 18
Views: 6700

I ordered the Classic 4 hole Turret anniversary Kit from Factory Sales

90304 CLASSIC-TURRET-PRESS-KIT

And I have lubed almost every single inch of that damn press. :)
by 5054
Thu May 17, 2012 4:55 pm
Forum: Odds and Ends
Topic: Very Disappointed in Lee Customer Service
Replies: 18
Views: 6700

SOrry should have referenced the thread I made on here in regards to the problem. It's a Lee 4 hole Turret Press. I never have used the index rod as I wanted to learn reloading on a sngle stage first so I never have inserted the Index Rod. (Which I have read is the usual culprit for binding or not i...
by 5054
Thu May 17, 2012 4:31 pm
Forum: Odds and Ends
Topic: Very Disappointed in Lee Customer Service
Replies: 18
Views: 6700

Very Disappointed in Lee Customer Service

Long story sort my press is binding up and not working correctly and hasn't worked since day one. Being new to reloading I thought this could be normal and the press just needed to be "broken in". I call Lee service today and spoke to David in their tech dept and advised him of my problem ...
by 5054
Wed May 16, 2012 10:58 pm
Forum: Turret presses
Topic: Lee 4 Hole Turret Press Binding- No Indexing Rod
Replies: 5
Views: 5986

Lee 4 Hole Turret Press Binding- No Indexing Rod

Hey Guys- So I've had my 4 hole turret press for about 2 months and it has always been stiff and "jerky" when working the lever arm. I have never inserted the indexing rod bc I wanted to learn how to load first before moving to the turret. I've used the turret press as a single stage since...

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